As a direct result of BT's infuriating dalliance with the despicable Phorm system, I chose to leave BT, and joined Zen Broadband, with the switchover on 8th October.
I selected Zen from the myriad of other ISPs out there for several reasons - good reviews (in both press and in the internet); reasonable pricing; clear upfront description of service; rapid response to my equiry about Phorm; no lock-in to lengthy contract.
